Better Customer Service with AI - Training Class
As many of us know by now, Artificial Intelligence (AI) has had a big impact on many industries, including finance, entertainment, healthcare, and more! Understanding AI is a powerful tool that can benefit not only business owners but everyone. That’s why we’re excited to offer free, in-person “Better Customer Service with AI” classes in the Isle of Man as part of Digital Isle of Man’s LearnAI programme in January, February, and March 2025. Our classes are designed to show how AI can help in customer service and how businesses can use tools like voice AI, web chatbots, and AI avatars to make things easier and more efficient.
Interviewed by 3FM Radio
3FM, a local radio station, caught up with us recently before one of our classes. We chatted about why these AI classes are important, what we're covering and how they can help both individuals and businesses. It was great to share insights about the sessions and how AI is shaping the future. If you missed it, catch the replay here ⬇️.
Why AI Matters in Customer Service
In today’s fast-paced world, customers expect quick and helpful responses. AI-powered tools can help businesses do just that by handling repetitive tasks, cutting down on mistakes, and offering round-the-clock support. Whether it’s a chatbot answering FAQs or a voice AI system directing calls more smoothly, AI can improve customer satisfaction and make life easier for businesses. Our classes will include real-life examples of how AI has helped businesses cut costs, speed up response times, and provide better service overall.
Upcoming AI Classes
We are currently taking sign-ups for our free AI courses, which are suitable for all experience levels. We’ll cover the basics of AI and how to use it in everyday business situations. Join us!
Monday, January 27th at 10am 🔗
Thursday, February 6th at 10am 🔗
Monday, February 17th at 10 a.m. 🔗
Wednesday, February 26th at 10 a.m. 🔗
Friday, March 7th at 10 a.m. 🔗
What You’ll Learn
How AI can help: Discover how AI can save time, reduce costs, and provide support in different languages.
Live Demos: See voice AI tools, web chatbots, and AI avatars in action.
Customer Service Solutions: Practical ways to bring AI into your business and make customer interactions smoother.
Keeping It Ethical: Learn about responsible AI use and staying compliant with data privacy laws.
Who Should Attend?
These sessions are open to anyone—whether you run a small business, work in customer service, or are simply curious about AI. No prior experience is needed—just a willingness to learn and explore new possibilities!
Enroll Today!
Spaces are limited, so don’t miss out on this chance to learn AI skills that will help set you apart. Whether you’re completely new to AI or already know a bit, these classes are a great place to get started. You’ll come away with practical knowledge to help you use AI in your work and improve customer experiences.
